HualStars LLC
Privacy Policy
Effective Date: March 17, 2026

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1. Introduction

HualStars LLC ("HualStars," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our moving services. Please read this policy carefully.

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2. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data: Name, email address, phone number, home/business address, move details, and other contact details you voluntarily provide when requesting quotes, booking services, or contacting us.

Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times.

Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and hold certain information.

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3. How We Use Your Information

We use the information we collect to:

   - Provide, operate, and maintain our moving services
   - Improve, personalize, and expand our services
   - Communicate with you, including customer service, updates, scheduling, and marketing
   - Process transactions and send related information (invoices, receipts)
   - Send appointment reminders and move updates via SMS
   - Detect and prevent fraud and abuse
   - Comply with legal obligations

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4. SMS Opt-In and Data Collection

Consent to receive SMS communications from HualStars LLC is obtained through an explicit opt-in checkbox on the quote request form located at haulstarsmovers.com. By checking this box, you agree to receive text messages from HualStars LLC. Consent is not a condition of purchasing any service.

When you opt in to receive SMS communications, we collect the following information:

   - Your phone number
   - Your name
   - A timestamp recording when you provided consent

This information is used solely to deliver the SMS communications you have consented to receive, including appointment reminders, move updates, and promotional offers.

You may receive approximately 4 to 8 messages per move transaction. Message and data rates may apply. To opt out at any time, reply STOP to any message. For help, reply HELP or contact us at haulstarsmovers@gmail.com.

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5. Mobile Information Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

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7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

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9. Your Rights

Depending on your location, you may have rights including accessing, correcting, or deleting your personal information. To exercise these rights, contact us at haulstarsmovers@gmail.com.

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10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

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11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

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12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

   HualStars LLC
   Email: haulstarsmovers@gmail.com
   Phone: (956) 503-3967